Privacy Policy

 

LadderSouq.com is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in India. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you order, we need to know your name, address, email address and payment card details. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

We use your personal information solely for payment and billing purposes.

We will only contact you with your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access in accordance with the UAE data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us on sales@laddersouq.com or by calling +971 569217218.

In order to process credit/debit card transactions, the bank or card processing agency may require verification of your personal details for authorisation outside United Arab Emirates. Your information will not be transferred outside India for any other purpose.

 

Your Choices

Where applicable, you may amend your preferences regarding how we communicate with you by updating your profile within your Lowe's authenticated account, using the settings pages on certain websites or contacting us as described in the How to Contact Us section below.

To be removed from all of Lowe's official email, telephone and postal mail marketing, choose one of the following options: email customercare@laddersouq.com and type "REMOVE FROM ALL MARKETING" in the subject line; call +971 56 921 7218; or send your request by e-mail.